Bizness startup secrets

  CARE –Customer Service Week Companies cannot outgrow employees & As the person cannot outgrow his knowledge If these statement are relevant to you it is very difficult for one to outgrow the level of his knowledge. Meaning your professional capability can sometimes not be enough to give you an   edge in the market. As is for the company a great product without great employees is difficult as well as the concept of KYP know your product or service. It is difficult to deliver the great service or products to   clients with a non-well trained staffs if organization wants to succeed it is important to invest as well doing the researches and find out what matters to employees .It is possible to use contracts and all forms of binding agreement to ensure employees accepts whatever needs to be done. But an organization will always grow better when its employees grows better. Companies should develop empathetic management style that will address employees. Upgrade ...

  Customer Churn Reduction-Mbinu za Kupunguza wateja kuondoka Customer churn refers to the number of customers leaving a business out of the total numbers customers acquired in a period of time.( Churn rate =(Customer leaving/Total customers)*100%) Customer leaves business for different reasons which calls for a work to be done to find out the reasons for churning since customer behaviour differs from one to another and varies with changing times not only that options is high it is easy to switch from one supplier to another. The true purpose of business is to create and keep customers - Peter Drucker Some few facts 1.       According to chargebee research 68% leaves the business because they believe you don’t care about them. 2.       According to super Office Most significant revenue drivers is due to 52% Customer retention and 45% customer acquisition meaning more concentration to be put on retention. 3.  ...