Influencing and Impacting

       influencing and Impacting

In the quest of searching for means how one can have influence in order to get impact on each and everything one wants to achieve in different areas of life. Good relationship is the key.

 Relationship refers to the ability to interact between two ends one person to another community to community organisation with community.

Relationship affects how communications between two ends are made and the impact of the communication between the ends.

But one of the means that I found out has impact in improving relationship between different ends is that each one who needs to have influence and impact is

Loosing oneself, giving more through that way it is when people can easily form trust and build stronger relationship with your organisation.

I have watched several people who are extremely givers back stabbed but never lost instead they were blessed more.

I have seen someone working harder with lower salary and worked to the extent some asked what kind of spirit is this working overtime yet earning very little but seemingly content and on that I later was involved in a discussion on how to empower that person to improve the earnings of that person, but majority of people likes to work to the extent of their earning not to the extent of satisfaction of the work and clients receiving the services.

I had a conflict with my wife so I was looking a better way how I can communicate better with her most of the time I was inducing my plans and started talking about myself and the plans I have for the family but in doing that I found myself in conflict time after time which was so disappointing and I happened to read certain article is when I realized what needed to be done one evening from work I deceided to remind myself of what my wife wanted and was talking all the time and because we had gone so far I listen to people she talked so as to know what she wanted and not I wanted then I decided to start my talk about “her plans ,ambitions, interest of hers not mine “ doing that I realized more rapport friendliness and after I finished I put my topic it was very much supported and I saw tremendous improvement I realized I needed to start with her to get mine.

I love my two little kids they are so adorable but I always try to be great at parenting and giving them good stands in life and morals but when influencing them so I was telling them no this is not good that is not good but telling them bad things helped but not as much as when I said doing this will make you good kid doing that will make you good kid by giving them credit I realized they were more connected to do more good than when I was stopping them from doing bad things.

I had a small shop with one employee so I wanted to find a means that could help me to motivate my employee work much better than she was doing so I decided one day in the evening I will pay you your rent this month which was not in our contract she was very happy and I suddenly saw greater efficiency motivations and employee happiness than it was before but that one giving gave me more earning than what I lost.

Companies should focus on employee’s welfare and development most of the organizations are more concerned on setting the KPI and putting punitive measures or sometimes firing for their employees insufficiencies if companies desire to hit their targets they should focus on developing internally most of times than thinking of replacing people for the roles that they can easily set funds to develop their internal staff to do the same activities and reach the desired goals than hiring orienting someone from outside at higher costs .

Company should be customer centric an organization that plans to solve customer problems is the one that has a possibilities of prospering than a company that plans at selling and ensuring it hits sells targets which focuses on selling and convincing, manipulating customers and pushing sells people to sell more while they have not well researched if their product is solving and bringing value to the customers.

Employees should be trained to value customers what is called customer service .from my experience is that employee represent a company and a company is an employee and based on different articles .so what customers view employee is what they perceive of a company ,employees should always be reminded that their existence is because of the clients not because of the company the company is not hiring the employee but clients demand is what hires the employee a bank that develop certain product does not think of increasing number of employees it is thinking of increasing income but increasing returns they have to think what a customer would want so an employee should be able to generate new things to give customers or give most of what customers will want at their satisfaction and that is assurances of their job. Otherwise an employee who does not place a care to clients with arrogance have to be assured of losing their position. Employees have to give more do more in order to get acceptance from customers  I had a restaurant one of my employee had gone for leave my clients started asking where is A and I would say she will be back she went on leave at the same time when I was alone with the client she said teach your B employee she has poor answers and careless so I knew my an employee loved and gave more to her work that is why client loved her and I decided to reward that employee for that but also teach that other employee.

To my conclusion it is when you give more you are likely to receive more than anyone else don’t look on immediate return nor direct return you always have to give more not expecting the return that way your assuring yourself of your earnings success and future goods things can be denied but will always be remembered and that is the strongest means of creating the strong relationship and future. Ibrahim from bible was willing to sacrifice his son Isack but his willingness to give him was granted more than what his faith he had but .my lesson is on giving it is sometimes as sacrifice and painful but has better reward a chance to earn influence power and make impact desired this is important for entrepreneurs,graduates ,employees managers and those in charge of others.Credit to my teachers and mentors "Late Dr Myres Munroe,John C Maxwel,Simon Sinek,Seth Godins,Joel Nanauka."meet none but learned through them alot.my General Manager Filbert Kavia great leader and Manager.

Writen by: Stanley Mkolangunzi

Email:smkolangunzi@gmail.com

Author, Entrepreneur, Life and business Coach and professional Accountant