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Madhara yatokanayo na mitandao ya kijamii

  Madhara yatokanayo na mitandao ya kijamii Mitandao ya kijamii ,ni mitandao inayotupa nafasi sisi binadamu kupashana habari na kupeana taarifa juu ya mambo yanayotokea sehemu nyingine katika dunia au sehemu ya mbali na ni njia mojawapo yakuwakutanisha watu waliopoteana kwa mda mrefu ili mradi waweza kukumbukana kwa majina au utambulisho wao na pia inatoa nafasi ya kuwasiliana na watu tusiofahamiana.mfano wa mitandao ya kijamii “Facebook,Intagram,Whatsap,Youtube,snapchat,twitter etc. Mitandao ya kijamii inavyofanya kazi Wametengeneza mfumo ambao umekua ukitumia saikolojia ya mwanadamu kumuendesha aweze kushinda katika mitandao hiyo ya kijamii na kwa mda mwingi wanye mitandao wamekua wakifatiliwa nini mtumiaji anafanya katika mitandao hiyo ya kijamii hivyo hiyo mitandao imekua ikitumia taarifa hizo kumfanya mtumiaji kurudi mara kwa mara akijirudia kila mda kwa kufatilia mapendekezo yanayotolewa tokana na tabia na vitu avipendavyo ambavyo kuna wakati vimekua v...

New year retreat

  New year Retreat Retreat is a personal evaluation of how well you have you lived your last year to see areas you did well and where you did not do best and what you expect to do better in the new financial year. I would like to propose these areas each and every one should look upon as our mentors and fore giants spoke of the best retreats DR Myres Munroe, Apostle Joshua Selman, Robin Sharma 1.Spiritually growth Have you had the best relationship with your GOD have you grown spiritually did you make a stronger relationship with your GOD and what is your plan for the new year that you want to take a deliberate action to have a stronger relationship with GOD. 2.Health wise How have you taken care of your health to ensure you are strong enough because if you work hard and you have poor health your doing nothing you better stop but if you grow in other areas and your health prospers it is great grow with your health please you need I . 3.Financially How was the last y...

CARE-Customer service week 2021

  CARE –Customer Service Week Companies cannot outgrow employees & As the person cannot outgrow his knowledge If these statement are relevant to you it is very difficult for one to outgrow the level of his knowledge. Meaning your professional capability can sometimes not be enough to give you an   edge in the market. As is for the company a great product without great employees is difficult as well as the concept of KYP know your product or service. It is difficult to deliver the great service or products to   clients with a non-well trained staffs if organization wants to succeed it is important to invest as well doing the researches and find out what matters to employees .It is possible to use contracts and all forms of binding agreement to ensure employees accepts whatever needs to be done. But an organization will always grow better when its employees grows better. Companies should develop empathetic management style that will address employees. Upgrade ...

Customer Churn Reduction-Mbinu za Kupunguza wateja kuondoka

  Customer Churn Reduction-Mbinu za Kupunguza wateja kuondoka Customer churn refers to the number of customers leaving a business out of the total numbers customers acquired in a period of time.( Churn rate =(Customer leaving/Total customers)*100%) Customer leaves business for different reasons which calls for a work to be done to find out the reasons for churning since customer behaviour differs from one to another and varies with changing times not only that options is high it is easy to switch from one supplier to another. The true purpose of business is to create and keep customers - Peter Drucker Some few facts 1.       According to chargebee research 68% leaves the business because they believe you don’t care about them. 2.       According to super Office Most significant revenue drivers is due to 52% Customer retention and 45% customer acquisition meaning more concentration to be put on retention. 3.  ...

Jinsi ya Kuongeza Mauzo kwa kuzingatia Fikra za mteja

  JINSI YA KUONGEZA MAUZO KWA KUZINGATIA FIKRA ZA MTEJA Katika vitu nimejifunza katika biashara na baada ya kufanya utafiti juu ya wateja wengi ni kwamba mteja anapokuja katika biashara yako si kwamba anakuja kwa sababu sehemu nyingine hakuna bidhaa kama hiyo ila ni kwamba kwako anapata bidhaa Zaidi ya hivyo vitu anaweza pata sehemu nyingine. Unapofanya biashara ukiweza kujumuisha na hisia unaweza washawishi wateja wengi Zaidi kwani hisia humfanya mtu kua mtumwa wake na hivyo kuna fursa ya kuongeza mauzo na mapato kama utaweKa na bonus ya hisia katika bidhaa au huduma zako. 1.Mteja wa thamani Kuna huduma zinaitwa mteja wa thamani hii ni huduma wengi tumekutana nayo mfano katika mabenki au katika huduma mbalimbali watu hua tayari kutoa fedha zao ilimradi kwanza wapewe kipaumbele cha thamani hata kwa kuongezewa vitu vidogo sana lakini wapo tayari kutoa fedha Zaidi kwa sababu wameitwa na wameonekana wa thamani. 2.Hisia ya kwamba ni bei rahisi Hiyo ni hisia ambayo mteja ana...

Feelings roles on increasing your sells to grow your Revenues

  Feelings roles on increasing your sells to grow your Revenues In order to be able to persuade you’re prospective or your current clients there are a different ways you can use to ensure you acquire or even retain them and receive an exponential growth of your revenues. But the essence of this article is that the company should focus on selling the feeling over the products or services. Feeling selling has potentials to grow your revenues $ because someone who gets aroused can do anything to just have that feelings attained and maintained, feeling can be addictive. People   have money but they cannot just give out their money because you have asked for it or just because you are selling something does not guarantee they will buy .In the era where there is mass productions Universal standardizations consumers ,investors to them are getting more sophisticated they want any dollar amount from their pockets fulfills more purpose than a product or service sold. Example peopl...

Events Response Marketing (ERM)

  EVENTS RESPONSE MARKETING (ERM) Event Response Marketing is a process of providing solution on need basis or on an immediate demand basis that seems not having it at that time it is the riskiest or serving when there is an expected scarcity of such services or things are expected to be unaffordable. This is a new kind of marketing to my research that works tremendously excellent and its success rate is higher than normal marketing Such Events are like Hunger, Floods, Diseases example Covid19, Fire, Theft, Increase in Value, Political unrests and Wars, shortage of supplies etc.Such Events that has recently happened that can mean or validate the need for ERM is COVID 19, South Africa Unrests, Wars, Floods. The benefits of ERM is that it is the easiest way to convince clients to buy your products even if they had no plan because it is a no other alternative time. The challenges of ERM method is that its sustainability is not guaranteed that you can convince but retaining the...

Sustainable business-Be in Re order /Subscription business- John Paul Jones Dejoria

        S ustainable business-Be in Re order business /Subscription business -      John Paul Jones Dejoria So I was learning one of the secrets from successful entrepreneur and I came across the top 10 secrets eared by Ivan Carmichael compiled on Paul Dejoria interview. Where he talked to have a longer and successful business you need to be in the in re-order business. The re order business is the model that I have been thinking and started researching and how to create a business sustainability in business so am learning a book from Tien Tzuo called Subscribed founder of the company called Zuora a subscription company and I continue learning from different experts to grow better myself and on my business and endeavors which I am confident if most of business will adopt the model or maximize on the model it will be of tremendous effect on their business. On my study I came across some of the big companies and first transforma...

Servicing your customer service

SERVICING YOUR CUSTOMER SERVICE Customer service this is a duty where by an organization, institutions have people who have direct contact with their clients to give the services to their clients. What does clients and customers know about the customer service and what are their expectations and what should any one working as a customer service have in mind. A CUSTOMER WANTS A SERVICE OR PRODUCT,WANTS TO SEE A SMILE AND TO FIND A REASON TO SMILE,WANTS VALUE OF WHAT HE PAYS,CUSTOMER WANTS TO FEEL VALUABLE TO YOU,CUSTOMER NEEDS A FRIEND,CUSTOMER NEEDS A GOOD MEMORY,CUSTOMER DESERVE TO BE CARED WITH SPEED,PRECISION AND QUALITY. Steps to take to service your customer Service                                  I.             Provide training to your staffs on customer service. ...

Happy merry christmas 2020 and new year2021 greatings and prayers

The year 2020 started awesome although in the midst of it started getting tough Mostly it is the impact of the pandemic covid19. to a lot of people Healthcally,financially and some people lost their loved ones. But you who is reading you should rejoice for the Gift of life for all the gifts those taken went with it but your privileged by the almighty God to be alive it is something to be thankful for.We are alive to Glorify God and do his deeds the good ones to grow his kingdom and people to know him.To serve and to make change . My prayers God takes us through this victorious God restores what we lost God blesses our lives My belief is 2021 is going to be  great year 2021 going to be  year of success 2021 your dreams will come to reality My urge Let us put God first Let us stand out for what we believe Let us take actions Lets learn new things  Lets learn new habits and abandon old bad habits Make it  a change year Let us be more dynamic Let us have dreams and goals...

Influencing for actions the children’s ways

                          Influencing for actions the children’s ways Influencing is something that everyone desires in life and everything in order to receive in life it requires one to influence. Influencing can also be said as selling or marketing your view point to be accepted and as a request for action to be taken. Different people and experts have long written useful knowledgeable and ideas on how you can influence people around and ensure your ideas works and gets accepted without you using a lot of energy hassle free the easier ways Amongst some few to mention great people that I have read and listened their Audio books that have written intensely on how to influence is Dale Carnegie, Chriss Voss, John Maxwel, Robert Cialdin. I am lucky to spend my time with my two little kids and the things that I learned from them on how I can best to influence them ...

Think to develop in client perspective

Think to develop in client perspective Product development refers to the process where an organizations or a person figures out which idea to implement. Or which service to issue. This is important article for corporate people, entrepreneurs and in life. For new business ,writers or any institution what is needed out of the business is to generate return on investment but for all entrepreneurs should not be thinking of   short term returns it should be transformed on building legacy business or service a service that consumers are interested to consume and will have a return on investment Is it provider centered where by an entrepreneur, organization thinks what to offer its clients or otherwise OR The business that originates from customer requirement that can be identified by collecting data from customer service ,grievences of clients on your organization,clients call of goods that an organization does not have or certain product or service that is not available in...

Influencing and Impacting

       influencing and Impacting In the quest of searching for means how one can have influence in order to get impact on each and everything one wants to achieve in different areas of life. Good relationship is the key.   Relationship refers to the ability to interact between two ends one person to another community to community organisation  with community. Relationship affects how communications between two ends are made and the impact of the communication between the ends. But one of the means that I found out has impact in improving relationship between different ends is that each one who needs to have influence and impact is Loosing oneself, giving more through that way it is when people can easily form trust and build stronger relationship with your organisation . I have watched several people who are extremely givers back stabbed but never lost instead they were blessed more. I have seen someone working harder with lower sala...